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Difficult Conversations

How to prepare for a hard conversation, open it without triggering a fight, stay steady when it heats up, and close with an agreement you can both keep.

30 min 4 lessons
  1. 1 Decide what the conversation is for
  2. 2 Open without a fight
  3. 3 Stay steady when it heats up
  4. 4 Close with a clear agreement

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